Contact us
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Customer Solutions
Telephone & Fax Numbers
Toll Free: (800) 450-7857
Toll Free Fax: (877) 952-0258
Fax: (770) 952-0258
Customer Solutions Hours
Monday – Friday
8:00 AM – 7:00 PM ET
Saturday
9:00 AM – 5:30 PM ET
Mailing Address
PO Box 723128
Atlanta, GA 31139-0128
Email Address
Claim Services
Telephone & Fax Numbers
Toll Free: (888) 580-8134
Toll Free Fax: (888) 579-8801
Fax: (770) 984-0170
Claims Service Hours
Monday – Friday
8:00 AM – 5:00 PM ET
Report a claim online 24 hours a day, 7 days a week.
Mailing Address
PO Box 725009
Atlanta, GA 31139-0009
Email Address
Agency Support
Agent Support Team: salessupport@aainsco.com
To report suspected insurance fraud, please email us at: siu@aainsco.com